EMS PRIVACY POLICY

Introduction
This Privacy Policy describes how Hatzoloh EMS of New Square ("we," "us," or "the Company") collects, uses, and discloses information about our volunteers, contacts, and users of our emergency medical services. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect
We collect the following types of information:

  • Personal identification information (name, date of birth, address, phone number)
  • Health and medical information
  • Insurance and payment information
  • Service usage information
  • Emergency contact information
  • Communications with our staff


How We Use Your Information
We use your information to:

  • Provide emergency medical services
  • Coordinate with healthcare providers
  • Process insurance claims and payments
  • Maintain medical records as required by law
  • Contact you regarding your care
  • Improve our services
  • Public information
  • Training Opportunities related to EMS
  • Events related to EMS


Information Sharing and Disclosure

Medical Information Sharing
We may share your medical information with:

  • Healthcare providers involved in your care
  • Insurance companies for billing purposes
  • Public health authorities, as required by law
  • Law enforcement in specific circumstances as required by law


Third-Party Information Sharing
We do not share customer information with third parties for marketing purposes.
Furthermore:

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes
  • Text messaging originator opt-in data and consent information will not be shared with third parties


Text Message Communications
If you provide consent, we may send you text messages regarding:

  • Public Safety Information
  • Account notifications
  • Service information
  • General and training information related to EMS


SMS Consent
When you opt in to receive text messages from us, the following applies:

You consent to receive text messages about public safety information, account notifications, service information, and general and training information related to EMS from Hatzoloh EMS of New Square at your provided phone number. You understand that your consent is not a condition of receiving our services. Message and data rates may apply. Message frequency varies. You can always reply HELP for help or STOP to avoid receiving messages.

Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes through our website or direct communication.

Contact Information
If you have questions about this Privacy Policy, please contact us at:
Hatzoloh EMS of New Square

37 Reagan Road, New Square, NY 10977

845-354-4500 – emsadmin@newsquare.us


Last Updated: April 23, 2025